If the repair is an emergency (a flood, total loss of power, a gas leak, blocked sewers, loss of heating or the property needs securing) please call our 24 hour service on 01508 532000. If you have a gas leak or smell gas call the National Gas Emergency Number straight away on 0800 111 999.

Your repair
The priority we give your repair will depend on how urgent it is. Urgent repairs – five working days, routine repairs – 20 working days, planned maintenance – six months. By selecting all day appointments we will be able to book in your repair sooner.
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