Report an estate issue

Our Neighbourhood Officers carry out estate inspections in all the areas within their patch and will highlight any health and safety risks as well as look for improvements and repair works. There may be times when you see something first. Please let us know about any issues that affect your community.

If your enquiry is in relation to a repair in your home, please email info@saffronhousing.co.uk or call us on 01508 532000.

If you need the below information in a different format such as an accessible PDF or braille, email info@saffronhousing.co.uk or call 01508 532000.

We also offer INTRAN, which provides interpreting and translation services for people who are deaf, hard of hearing or who do not have English as a first language. To arrange support with INTRAN please contact a member of the Customer Contact Team on 01508 532000 or at info@saffronhousing.co.uk . Find out more by clicking here.

You can report an estate issue using the form below

Your name *

Your telephone number *

Your email *

Please provide the location of the issue, including postcode if known *

Please state the nature of the issue *

Please provide any further information such as what has been left *

Please upload any photos

Consent for storing submitted data *

Yes, I give permission to store and process my data for the purpose outlined in this form. For further information about how Saffron Housing Trust and its subsidiaries use your personal information, view our Privacy Notice on our 'Privacy Policy' page.

Please check the box below to proceed *

Report an estate issue

You can report an estate issue using the form below

Report ASB

Report a repair

Report fraud