Our Neighbourhood Officers are on hand to offer practical advice on all aspects of housing, including issues relating to Anti-Social Behaviour and domestic abuse. As the costs of living rises and many of us find ourselves under additional stress, we have support for those who may be struggling with paying their rent and bills, as well as their mental health and emotional wellbeing. You can find out more on our Tenant Support & Wellbeing Service page by clicking here. 

The cost-of-living crisis crisis is affecting people up and down the country. Saffron have been working with local partners and agencies to ensure that our tenants have access to the support they need. Community support initiatives and government assistance programs are crucial in helping with some of these pressures.  

This video shows how Saffron continue to support tenants, from practical steps to help with with rent costs, to providing fuel and energy vouchers, to help with increased heating costs, and funding a dedicated support worker at Norfolk Citizens Advice.  If you want to know more about any of these services or talk to someone about support or any of the issues covered in this video email info@saffronhousing.co.uk or call 01508 532000.
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Rent advice

If you are struggling with debt, there are a number of organisations that provide professional help and advice. These independent agencies can provide impartial advice at no cost. 
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Extra help with living costs

The cost of living crisis is affecting many people who are struggling to pay their bills. We are working with our partners to help our tenants secure extra funding and support, where possible.
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Anti-Social Behaviour

Anti-Social Behaviour (ASB) can cause a great deal of distress to tenants. We are committed to tackling this behaviour fairly and effectively in areas where we have homes and communal areas.
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The rent increase explained

You will have received your annual rent letter week commencing 26th February 2024 which includes information about your rent increasing and any service charges applicable to you. To help answer any questions you may have, we have some Frequently Asked Questions which includes information on who can help you if you have any concerns.

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Domestic Abuse

We provide support and advice for tenants or members of their household suffering from or threatened with violence and/or abusive behaviour.

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More options

Click below for more advice and support.