Management Measures Results

See below the results from 1st April 2023 to 31st March 2024 for the Management Surveys. We will update these results after every quarter.

100%

Proportion of homes for which all required gas safety checks have been carried out

100%

Proportion of homes for which all required fire risk assessments have been carried out

100%

Proportion of homes for which all required asbestos management surveys or re-inspections have been carried out

100%

Proportion of homes for which all required legionella risk assessments have been carried out

100%

Proportion of homes for which all required communal passenger lift safety checks have been carried out

58.5

Number of anti-social behaviour cases opened per 1000 homes

0.5

Number of anti-social behaviour cases that involve hate incidents opened per 1000 homes

0.7%

Proportion of homes that do not meet the Decent Homes Standard

66.3%

Proportion of non-emergency responsive repairs completed within the landlord's target timescale

66.9%

Proportion of emergency responsive repairs completed within the landlord's target timescale

81

Number of stage one complaints received per 1000 homes

9.6

Number of stage two complaints received per 1000 homes

89.4%

Proportion of stage one complaints responded to within the Housing Ombudsman's Complaint Handling Code timescales

91.7%

Proportion of stage two complaints responded to within the Housing Ombudsman's Complaint Handling Code timescales