Did you know that help is at hand for those struggling in the cold weather? From financial support to keeping warm at home, take a look below and see what help is available to you.
• Struggling to pay your rent or energy bills? We’ve created a page on our website which lists grants and support which you could be eligible for: https://www.saffronhousing.co.uk/.../extra-help-with.../
• If you need help with your tenancy or housing - or if you have a pre-paid meter and need support, please speak to your Wellbeing or Neighbourhood Officer.
• There are things you can do to keep your home warm. Draw curtains at dusk to keep heat from being lost through windows, and use draft excluders where possible.
• Further support is available by referral to our in-house advisor from Norfolk Citizens Advice. Please call 01508 532000 or email info@saffronhousing.co.uk You will be given a referral consent form which gives permission for us to share your request with Norfolk Citizens Advice.
• Difficulties with heating costs during this cold spell of weather? Why not check out your nearest Community Hot-Spot or Warm Space. They are welcoming spaces, where you can meet with friends and family while having the option to access services to make this winter more bearable. To find out where a Hot-Spot is near you in Norfolk click here https://www.norfolkfoundation.com/hot-spots/ or a Warm Space anywhere in the UK click here https://www.warmwelcome.uk/#find-a-space
• All Norfolk libraries during working hours have hot drinks, draft excluders and hot water bottles available. Long Stratton Library also has free hats, scarfs and gloves while available and are knitted by local volunteers. Please see the link below for more information: https://www.norfolk.gov.uk/.../Household-Support-Fund...
• Throughout our Independent Community Living Schemes we have put out a message via our Alerta Call system (which sends a message direct to tenants through their tablet) offering extra support in the cold weather. We also have an arrangement to link in with Grounds Maintenance, who come and grit our schemes, and report any areas of concern early in the morning to ensure pathways around the schemes are as safe as possible.