Advice and support

Advice and support
Energy

Helping to Make Your Home More Energy Efficient

At Saffron we want to make your home as energy-efficient as possible to help lower energy bills and…

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Group Of Houses In A Corner Of An Estate With Front Gardens

Neighbourhood Officer Patch Changes

Some changes to our Neighbourhood Officer patches have been made with immediate effect (January 28th…

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Cold Weather IG FB Graphic

Struggling with the cold? Find out more about help available to you

Find out more about help available to you during the winter months

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Hands Typing On Computer Keyboard

Summary of changes to complaint handling code

We are updating our Complaint Handling policy in line with statutory changes from the Housing Ombuds…

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Rent letters

You will have received your annual rent letter week commencing 26th February 2024 which includes inf…

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Make Things Right Campaign Logo, Featuring The Words: Social housing issue? Know how to complain.

Make Things Right

Everyone deserves a home that is safe, secure, and well maintained. As your landlord, we are respon…

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Your Own Place Logo

Upcoming dates for our financial support drop-in sessions

If you have concerns about the current cost of living, you can benefit from financial support sessio…

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Your Own Place Logo

Cost of Living Support event

We will be joining Your Own Place and over 20 other organisations at a Cost of Living Support event…

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Plant 5050

Our new Bitesize Annual Report is now available

Our Annual Reports for 2022-23 are now available on our website to read. This year we hope you enjoy…

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