Domestic Abuse

We believe that our tenants, and those living with them should never live in fear of violence from a spouse, civil partner or partner, former spouse, civil partner or partner, or other member of their household including carers. We will provide support and advice for our tenants or member of their household suffering from or threatened with violence and/or abusive behaviour.

Our policy covers all instances of abusive behaviour, whether it is physical, emotional or psychological. Where we suspect domestic violence and/or abuse in relation to a child or someone with special needs, we will refer the matter to the appropriate agency.

Our Neighbourhood Team are now offering free safety equipment to survivors of domestic abuse (DA) to install in their homes. The equipment is there to help enhance the safety and give increased peace of mind.

The equipment that is available, includes:

  • Door handle alarms
  • Window alert alarms
  • Door braces.

Our Neighbourhood Officers have all completed specialist domestic abuse training and can assist tenants with referrals to specialist domestic abuse services. Please contact your Neighbourhood Officer for more information, if you are unsure who your Neighbourhood Officer is, you can find their details and a list of the areas they cover here.

If you or anyone you know, is suffering from domestic abuse, call the 24 hour National Domestic Violence Freephone Helpline 0808 2000 247. For other help and support please click on the links below.




Saffron Housing are part of the “Make a Stand” Campaign to tackle Domestic Abuse. Read more about the campaign here.

Below are a list of other helpful services and how to contact them.

Financial advice:

Health & Wellbeing – NHS 111 Online Tool

Mind – call 0300 123 3393 or visit their website

Call The Samaritans any time on 116123 or visit their website

Sign up to communicate with your neighbours online

NHS Wellbeing – call and live chat:

Pharmacy 2 u website

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Saffron Accreditation