Improve your digital skills

Would you like to be able to do more online?

Would it be great to see and talk to friends and family living abroad?

Want to find the latest sale bargains or a new job online?

We can help. There is lots of support available to help you improve your confidence and skills in using the internet and new technology. Whether you want to get to grips with your mobile phone, learn how to play games or Skype from your tablet, there’s help available.

Here are some courses and activities which may be of interest to you:

Help at home

Learn My Way is a website of free online courses for beginners, helping you develop digital skills to make the most of the online world.

Help at Libraries

Most libraries offer some form of help and assistance with getting online and learning digital skills on a one to one or group basis. Contact your local County Council to find out more:

Norfolk County Council 0344 800 8020

Suffolk County Council 0345 606 6067

Cambridgeshire County Council 0345 045 5200

Essex County Council 0345 743 0430

Internet Made Simple

Norfolk Community Learning Services regularly provides five week beginner courses for anyone in Norfolk interested in learning more about how to use computers and the internet.

They run free taster sessions to help you decide if the five week course is right for you.

Click here to view the latest course dates, or call 0344 800 8020 for more information.

Get Digital – Tablet courses

Norfolk Community Learning Service offers a 12 hour course on using tablets in partnership with Norfolk Library Service.

The course is delivered as three hour sessions over four weeks and will introduce you to the basics of using tablets including using apps, surfing the Internet, using email and social media. No prior knowledge is needed.

Click here to book your place, or for more information ring 0344 800 8020.

Support in Norwich

If you live in Norwich you can be part of Norwich City Council’s Digital Inclusion Project.

The project aims to give all residents of the city access to the internet. It also aims to provide people with skills to make the most of going online and using technology.

Norwich City Council is working with partners including libraries, community centres and charities across the city to offer regular drop-in sessions, courses and access to computers, all for free. You can also gain access to one-to-one home support through a network of volunteers, again free of charge.

For more information, click here or call project coordinator Laura Wigby on 01603 212770. You can also visit Norwich City Hall on a Wednesday morning between 10am and 12pm to speak to their volunteers,

friends against scams logo_tallFriends against Scams

Friends Against Scams is a National Trading Standards Scams Team initiative. It aims to protect and prevent people from becoming victims of scams.

You can learn about the different types of scams and how to spot and support a victim by completing Friends Against Scams’ free online awareness session here.

After this session you will be asked to start taking action to “Take a Stand Against Scams”. This could be by talking to your neighbours, friends or family about scams or writing to your local MP asking them to promote scams awareness action.

Can’t find what you’re looking for? Please get in touch and we’ll do our best to help you. Contact Tom Gaskin, Digital Inclusion – Project Manager on 01508 535691 or email

Ruby, aged 98 recently saw and spoke to relatives in France and Canada who she hadn’t seen in years! With our support she did this all from the comfort of her home using her new tablet.

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